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2.2NEVER COME BACK DUE TO POOR SERVICE AND BAD EXPERIENCEI had a disappointing experience and won't be returning due to the poor service. On an extremely hot day in Hanoi, where the temperature reached 39°C, I stopped by a café after a long journey and ordered a cappuccino. I asked the owner if they could turn on the air conditioning, but she refused, stating that they didn't have many customers and thus didn't turn it on. At that moment, I was the only customer, so I assumed they were trying to save on energy costs. However, even after more customers, including my friend and other foreigners, arrived, they still left the room open to the sweltering heat. This experience showed me that the café prioritized their costs and possibly had a preference for an open-air setup over customer comfort. That's their choice, but it's also my choice not to return. ...Xem thêm